Customer Insights

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Customer Relation

VIP Regular Customer
Customer Relation

How to turn a customer into a regular customer

Why are some organizations and leaders able to turn a customer into a regular customer and others are not? People don’t become regulars just because you offer them something. It’s more about why you are making the offer in the first place and how you present your offer.

CRM Myths
Customer Relation

5 CRM marketing myths you shouldn’t fall for

CRM myths haunt many companies. From sales to the marketing department and all the way to management. Here are 5 of the most common misconceptions about CRM in marketing.

CRM Myths Sales
Customer Relation

5 CRM myths from sales that you need to know about

Some CRM myths linger stubbornly from the sales department to the marketing division and all the way to management. We’ve uncovered 5 of the most notorious misconceptions about CRM in sales.

CRM Myths Management
Customer Relation

4 CRM myths that managers need to know about

Some CRM myths also persist in management. If decision-makers’ views are distorted, CRM can’t work in the rest of the company either. We clear up 4 of the most widespread misconceptions about CRM in management..