Customer Relation

It’s us against them – this mentality is widespread in silo thinking. Because there is no company-wide collaboration in this phenomenon.

Some CRM myths linger stubbornly from the sales department to the marketing division and all the way to management. We’ve uncovered 5 of the most notorious misconceptions about CRM in sales.

Some CRM myths also persist in management. If decision-makers’ views are distorted, CRM can’t work in the rest of the company either. We clear up 4 of the most widespread misconceptions about CRM in management..

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For your business to be successful, you need to know your customers. In the past, Aunt Emma knew each customer personally and was aware of their individual needs.

In today’s overcrowded market environment, success can be hard to achieve. A Customer Advisory Board (CAB) can offer you valuable support. This tool helps your company focusings its efforts to the problems your customers are facing.