Customer Relation

Customer Relationship Management harbors a lot of potential for businesses of all kinds. Using the right tools and strategies, it leads to highly profitable customer relationships. Find out what CRM is all about, what benefits it brings, and how to use it effectively.

You do so much for your customers to bind them and gain their loyalty.

Customer touchpoint analysis is critical for any business that wants to map the customer journey.

Customer retention is what businesses thrive on, it is devising marketing in such a way that you are able to retain as many customers as possible, decreasing the customer acquisition cost CAC over time, increasing ROI and customer lifetime value.

The importance of investors cannot be denied for any company, and the investor relations professional in any company focus majorly on building a relationship with the investors, which are of mutual benefit for both parties.

Has it ever happened that your customers recommend your company and service to other people? Or did you gain some enthusiastic advocates among your customers who would defend your product or service against any negative feedback?