Our Customer Relationships.

Happy, not just satisfied.

These are the exciting applications and areas of our customers. We are proud to work with them.

Customers Hero

Customer intelligence means taking the right decisions in dialogue with customers, supported by data and willing to experiment.

Manuel Schmidt
Manuel Schmidt

Co-Founder & CMO
tractionwise

Our customers value

Goals that customers achieve with us

Analyse and optimise the essential success factors of customer relationships.

Customer Lifetime

The change of perspective towards customers as assets always increases the relationship value.

Revenue Growth

Genuine customer relationships lead to fewer cancellations, a strong retention and profit.

Customer Acquisition

A clear customer profile facilitates marketing enormously and reduces acquisition costs.

Customer Nerds.

SME's and corporates

  • Situation:
    In your company, product focus is slowly becoming a problem. The competitive pressure is increasing, also due to the fast startups.
  • Solution:
    Together, strategically and with cautious measures, we align your company to customer centricity.
  • Benefits:
    The expectations of your customers change scalably into revenues. Strengthened customer relationships are the insurance against disruptors in your industry.
Mittelstand

Customer Partners.

Agencies and consultancies

  • Focus on your creative strengths:
    Your actual agency work, e.g. on a corporate identity, a website or a brand identity, only really starts with a crystal-clear customer profile.
  • Strategy not without Customer Insights:
    Your strategic management consulting gains crucial importance for your clients with profound customer profiling.
  • Benefits:
    You save time and effort and at the same time are able to apply the decisive levers for higher quality projects in your core area.

Customer Roadmap.

Startups and Scale-Ups

  • Challenge:
    Your market entry is imminent and you don't even know which steps to take and when. This will burn you money and your time will fly by.
  • Solution:
    Together we put your customers in the focus of the entire preparation and implementation of the go-to-market. A tried and tested Playbook brings your power to the ground.
  • Benefits:
    Your marketing budgets do not go up in smoke, but bring your startup customer-centered on the traction track.
Startup

Optimize your customer relations! What are you waiting for?

We address these people with our solutions

Are you one of them?

Persona CEO Geschäftsführer Vorstand

Managing Director / CEO

The constant turnover development with new and existing customers is your motivation for your company.

Persona Key Account

Head of Key Account Management

You and your team are responsible for the most important customers and develop upselling/cross-selling.

Persona Customer Success Manager Head of Customer Success

Head of Customer Success

You support customers in the optimal use of solutions and ensure a high level of satisfaction.

Persona CEO Geschäftsführer Vorstand

Managing Director / CEO

The constant turnover development with new and existing customers is your motivation for your company.

Persona Key Account

Head of Key Account Management

You and your team are responsible for the most important customers and develop upselling/cross-selling.

Persona Customer Success Manager Head of Customer Success

Head of Customer Success

You support customers in the optimal use of solutions and ensure a high level of satisfaction.

SME and Corporate Selection

Some of the corporates using our solutions.
Userlane Logo

Startup Selection

Some of the startups we have been working with.

Agencies and Consultancies Selection

Some of the cooperations within our network.
Net-n-Net Logo

Startups gain clarity about the customer profile

I have been working with tractionwise for over a year to develop my company and I am extremely satisfied. An initial workshop resulted in a lasting and successful collaboration on Customer Development, Customer Insights and Go to Market Strategy. 

Highly recommended!

Sebastian Schmidt
CEO Smartricity GmbH