No Strategy without a clear goalIf the customer's needs are in the focus of your entrepreneurial thinking and acting, then the following goals can be achieved. Customer Centricity is not a pure vision, but a concept that enables growth, value creation and future ability.
The realization of this concept always takes place via the achievement of individual goals. These can be specific measures or business strategies. The goals have one thing in common: The customer determines the success and this can be measured directly.