Customer Relation
Churn Prevention – how to keep your customers
Customer churn is part of every business to some extent. However, to keep the churn rate in a moderate range, it is important to take churn prevention measures.
11. June 2020
Customer churn is part of every business to some extent. However, to keep the churn rate in a moderate range, it is important to take churn prevention measures.
Your product or service depends on your customers. For this reason, it is important to know how your offer is received by users.
It happens every day in companies all over the world. Someone comes up with the idea that channels should be used more efficiently, messages should be designed more appropriately and individually and, in essence, customers should simply be understood better.
Artificial intelligence also supports personalization in the field of e-commerce, in addition to many other applications.
The term “Lean Startup” describes a young and extremely effective method for implementing projects quickly, leanly and in a customer-centric manner. The iterative procedure in Lean Startup is geared towards a high throughput with a low lead time.
The Reinforcement Learning method not only solves chess problems, but also helps companies achieve customer loyalty through optimized customer journeys.
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