In this section we provide you with basic studies and whitepapers on the topics of customer relations and customer insights.
With insights from expert interviews
Together with experts from corporates, scale-ups and consultancies, we have written this white paper to highlight hurdles as well as massive opportunities for launches and market entries.
Crucial insights about the Chasm, i.e. the threshold in the customer lifecycle from early adopters in the early market to the early majority in the mainstream market, form the basis. The fluid organization as a counter model to the silo thinking of some organizations are the structure.
Thus we illuminate 3 core opportunities:
Let’s take a look at your next Go to Market together.
For our Customer Enthusiasts: Expand your knowledge for different areas of customer relations and customer experience.
Knowing hurdles and seizing opportunities
Expand your knowledge for different areas of customer relations and customer experience.
Through innovative and disruptive approaches, we have been able to define our customers in a completely new profile. This helps us to respond to the individual needs of the various stakeholder groups and to increase our success rate. We are looking forward to the next boost with tractionwise!
Heini O. Seger
Chairman @ tomsfive AG